Support

Company Data Guys support

Get help with API keys, billing, HubSpot installation, app-card setup, data quality, and account access.

Contact methods

Support email

Email support@companydataguys.com. Include your HubSpot portal ID when the issue involves the HubSpot app.

Expected response time

We target one business day for normal support requests and faster triage for install, billing, or production API access issues.

Useful links

Report bad enrichment data

Send the HubSpot company record ID, LinkedIn company URL, timestamp, and the field that appears wrong to support. We use that information to reproduce the lookup, compare it with the public LinkedIn company page, and correct product behavior when needed.